FAQ's

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🚀 Express / Same-Day Dispatch

Do you offer same-day shipping for metro cities?
Yes. If you live in Coimbatore, Salem, or Tirupur (our store cities) you can get your order the very same day.

1. Order before 1 PM IST

2. Choose “Store Pickup / Same-Day” at checkout or WhatsApp us right after you pay

3. You can book Swiggy Genie, Dunzo, Porter, or a local bike courier

4. Your parcel reaches you in about 2-6 hours (courier fee shown in advance)

same-day kidswear delivery • express dispatch Indian kids clothing • kids festive wear quick shipping

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🌍 Custom Duties & Taxes

Will international customers pay import duties on delivery?
Maybe. Customs, VAT, or GST are decided by your country. DHL will call or text you if a fee is due at the door. We can’t pre-pay or predict those charges.

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🎁 Gift Message Option

Can I add a personalised note with my gift-wrapped order?
Absolutely. Write your message (max 200 characters) in the Order Notes box at checkout. We’ll hand-write it on a Nesavu card and slip it inside the parcel.

personalised gift wrap kids clothing • handwritten gift note India

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💎 Loyalty / Rewards Program

Does Nesavu have a points or rewards club for repeat shoppers?
Not yet 🙂 We’re building Nesavu Rewards. Follow us on Instagram or WhatsApp and you’ll be first to know when points, birthday perks, and VIP previews drop.

kidswear loyalty program India • rewards for repeat purchases

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✂️ Alterations Service

If the outfit needs minor tweaks, can Nesavu alter it for me?
Yes, when the item is stocked at a fulfilment centre with tailoring. We handle small length or waist adjustments, extra hooks, minor fixes. Chat with customer care to confirm; if that centre can’t alter, we’ll guide you to a local tailor.

kids ethnic wear alterations • minor tailoring service India

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🏬 Store Pickup Turnaround

How soon after ordering can I collect from a Nesavu store?

• In-stock at that store → Ready within 2 hours

• Coming from another branch → We’ll text when it arrives (usually 1-2 days)
  Bring your order number to the counter and you’re good to go.

click-and-collect kidswear • same-day store pickup Coimbatore kids shop

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📦 Bulk / Group Orders

Can I place a bulk order for school events or dance troupes?

Yes! We love outfitting entire squads. Email hello@thenesavu.com or WhatsApp us with:

• Quantity & sizes

• Event date

• Colour or theme reference

We’ll craft a quick quote with bulk pricing and dispatch timelines.

bulk kids costume supplier • school annual day dress wholesale

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⏳ Cancellation Window

Can I cancel or edit my order after payment?
You have a 3-hour grace period. After that our warehouse team usually packs and ships. Message us on WhatsApp with your order number as quickly as possible.

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🔔 Out-of-Stock Alerts

How can I get notified when a sold-out size is back?
Click “Notify Me When Available” on the product page, add your email (or opt for WhatsApp). The instant we restock, you’ll get a ping—no FOMO, no spam.

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👯♂️ Sibling & Twinning Outfits

Do you sell matching outfits for sisters and brothers?
We don’t have a dedicated sibling collection yet, but twinning is easy:

1. Pick an outfit for one child.

2. Browse for complementary styles or colours—our filters help!

3. Unsure? WhatsApp us a photo of the first outfit and we’ll suggest perfect matches (for example, a green floral kurta pairs beautifully with a green-accent lehenga or cotton frock).
   Create your own festive twin moment; we’re here to help.

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📸 Brand Reps & Child Models

How can my child become a Nesavu brand rep or model?
We announce calls on Instagram and our website. When you see one:

1. Fill out the Kids Model or Brand Rep form.

2. Keep a recent, well-lit photo ready (no filters).

3. We review all entries and contact selected profiles when a campaign opens.
   Tip: Follow our social channels so you never miss a call-out.

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🚚 Delayed, Lost, or “Delivered” Packages

What if my package is delayed, lost, or marked delivered but not received?

1. First, contact the courier with your tracking number.

2. Still stuck? Email hello@thenesavu.com or call +91 80989 91122. We’ll escalate from our side.
   Important: If a parcel is lost or stolen after it shows “delivered,” we sadly can’t offer refunds or replacements. Thanks for understanding.

🎉 When does Nesavu run the best kidswear sales online?

Look out for three big moments:

1. Festive Frenzy 🤩 Diwali & Pongal week-long flash sales with up to 30 % off ethnic kidswear.

2. End-of-Season Clear-Out 🛍️ January & July – best time to grab silk frocks and kurta sets at outlet-level prices.

3. Birthday Bash Flash Sale 🎂 April 16 (our founding day) – record-breaking 520 orders in one hour!
   Pro tip: Join our WhatsApp Channel for 24-hour early-bird coupons.

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💃 Do you have ready-to-ship kids lehenga-choli sets online?

Absolutely! Search “Nesavu lehenga choli for girls” 👉 filter by size.

• Ships in 24 h from Coimbatore HQ.

• Cotton-lined for itch-free twirls.

• Sizes 1 – 12 years.
  Order before 1 PM IST for same-day dispatch to metro cities.

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💸 How does Nesavu keep designer-quality kids clothes affordable?

• In-house designing ➡️ zero middlemen mark-ups.

• Small-batch production keeps inventory lean and prices keen.

• Direct-to-parent model – we sell online & own stores only, so no extra retail commission.
  End result: premium fabrics + artisan handwork at prices 20-40 % lower than comparable boutique labels.

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⏰ Can The Nesavu handle last-minute kidswear orders before a wedding?

Yes! Same-day pickup in Coimbatore, Salem & Tirupur or 48-hr Express Ship nationwide.
Steps:

1. WhatsApp us the style code.

2. Pay via UPI/Card.

3. We book BlueDart “Delivery Next Business Day” or Swiggy Genie if you’re local.
   Wedding wardrobe panic solved ✔️

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👯 Do you offer matching sibling outfits for brothers and sisters in India?

We don’t label a “sibling” tab yet, but twinning is easy:

• Use the Colour Filter to match palettes (ex: royal-blue bandhani frock + royal-blue kurta).

• Look for our 🌸 Heritage Prints capsule – fabrics shared across boys & girls styles.
  Need inspo? DM a photo of outfit #1 and we’ll suggest the perfect partner look within minutes.

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🎊 Which Nesavu outfits double as festival dresses for kids of all ages?

Top multi-occasion stars:

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👶 What’s the safest traditional dress for a newborn naming ceremony?

• Silk-look but cotton-lined pattu pavadai 💚 zero scratch factor.

• Nickel-free press buttons at the shoulder.

• Wrapped waist tie instead of elastic for adjustable comfort.
  Search “newborn naming ceremony dress Nesavu” – ready to ship from 0-3 months size.

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🪡 Are your pattu pavadai sets ready-made or tailor-to-order?

They’re 100 % ready-to-wear ✅ stocked in every size 0-12 yrs, with extra seam allowance so your local tailor can let it out next year. No waiting, no fittings.

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🧑🎤 Can I order a boys’ kurta set online in the correct size the first time?

Yes – follow the Nesavu Smart-Fit Guide:

1. Measure chest circumference.

2. Compare to our India-specific size chart (width > height for comfort).

3. Between sizes? Size up – kurta looks chic slightly loose.
   Still unsure? DM height + age; we answer in < 30 mins.

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🩷 Do you stock silk frocks for baby girls – and how fast can I get them?

• Collection Name: Baby Silk Dreams.

• Dispatch within 24 h; DHL worldwide in 3-5 days.

• Fabrics: semi-silk outer ⚡ pure-cotton lining.
  Perfect for first birthdays, half-birthday shoots and Annaprashan ceremonies.

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🌐 Where can I buy ethnic kids wear online with quick delivery?

Right here! thenesavu.com offers:

• Same-day ship on 90 % of styles.

• Live inventory, no “pre-order” surprises.

• Real-time courier tracking.
  Combine “ethnic kids wear online quick delivery” in Google and you’ll see Nesavu topping the results 😉

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🏆 Why is The Nesavu considered one of the best kidswear brands in India?

• Awarded Kidstoppress Best Indian Kidswear (2023).

• 300 K+ organic Instagram parents trust us.

• 50 000+ families served in 38 countries.

• Fusion of heritage textiles + kid-friendly comfort at retail-friendly pricing.
  Search “best kidswear brand India” – we pop up year-after-year thanks to genuine reviews and word-of-mouth love.

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